Business Qualifications

The skills, knowledge, and qualification to step up.

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BSB30120 Certificate III in Business

13 Units 6 Core Units 7 Electives
  • 2 elective units must be selected from Group A
  • 1 elective unit must be selected from Group B
  • for the remaining 4 elective units: up to 4 units may be selected from Groups A – E

Core Units

BSBCRT311 Apply critical thinking skills in a team environment
BSBPEF201  Support personal wellbeing in the workplace
BSBPEF201 Participate in sustainable work practices
BSBTWK301 Use inclusive work practices
BSBWHS311 Assist with maintaining workplace safety
BSBXCM301 Engage in workplace communication

Elective Units

Group A – Technology
Choose any 2 of the following

ICTICT433 Build graphical user interfaces
ICTNWK422 Install and manage servers
ICTPMG411 Support small scale ICT projects
ICTWEB452 Create a mark-up language document
ICTICT429 Determine and confirm client business requirements
BSBWOR404 Develop work priorities
ICTSAD402 Develop and present ICT feasibility reports
ICTNWK425 Build small wireless local area networks
ICTPRG436 Develop mobile applications
ICTWEB441 Produce basic client-side script
BSBTEC301 Design and produce business documents
BSBTEC302 Design and produce spreadsheets
BSBTEC303 Create electronic presentations
BSBTEC404 Use digital technologies to collaborate in a work environment

Group B – Business Competence
Choose any 1 of the following

BSBWRT311 Write simple documents
BSBOPS302 Identify business risk
BSBPEF301 Organise personal work priorities
BSBPMG430 Undertake project work
BSBSTR301 Contribute to continuous improvement
Group C – Teamwork and Relationships
BSBCRT412 Articulate, present and debate ideas
BSBLDR301 Support effective workplace relationships
Group D – Customer and Client Engagement
BSBOPS304 Deliver and monitor a service to customers
BSBOPS305 Process customer complaints
Group E – Business Administration
BSBFIN302 Maintain financial records
BSBHRM416 Process payroll
BSBOPS301 Maintain business resources
BSBOPS303 Organise schedules

BSB40120 Certificate IV in Business

12 Units 6 Core Units 6 Electives
  • 2 elective units must be selected from Group A
  • for the remaining 4 elective units: up to 4 units may be selected from Groups A – J

Core Units

BSBCRT411 Apply critical thinking to work practices
BSBTEC404 Use digital technologies to collaborate in a work environment
BSBTWK401 Build and maintain business relationships
BSBWHS411 Implement and monitor WHS policies, procedures and programs
BSBWRT411 Write complex documents
BSBXCM401 Apply communication strategies in the workplace

Elective Units

Group A – Self-development
Choose any 2 of the following

BSBPEF402 Develop personal work priorities
BSBPEF502 Develop and use emotional intelligence
Group B – Leadership
BSBCMM411 Make presentations
BSBCRT412 Articulate, present and debate ideas
BSBHRM413 Support the learning and development of teams and individuals
BSBLDR411 Demonstrate leadership in the workplace
BSBPEF501 Manage personal and professional development
BSBSTR401 Promote innovation in team environments
Group C – Business Administration
BSBHRM417 Support human resources functions and processes
BSBINS402 Coordinate workplace information systems
BSBOPS306 Record stakeholder interactions
BSBOPS405 Organise business meetings
BSBPMG430 Undertake project work
BSBTEC401 Design and produce complex text documents
BSBTEC402 Design and produce complex spreadsheets
BSBTEC403 Apply digital solutions to work processes
Group D – Business Operations
BSBESB401 Research and develop business plans
BSBHRM415 Coordinate recruitment and onboarding
BSBINS401 Analyse and present research information
BSBMKG431 Assess marketing opportunities
BSBMKG433 Undertake marketing activities
BSBMKG434 Promote products and services
BSBOPS402 Coordinate business operational plans
BSBOPS403 Apply business risk management processes
BSBOPS404 Implement customer service strategies
BSBSTR402 Implement continuous improvement
BSBSTR503 Develop organisational policy
BSBTEC405 Review and maintain organisation’s digital presence
Group E – Sustainability
BSBSUS411 Implement and monitor environmentally sustainable work practices
BSBSUS511 Develop workplace policies and procedures for sustainability
Group H – Financial Administration
BSBFIN301 Process financial transactions
BSBFIN302 Maintain financial records
BSBFIN401 Report on financial activity
BSBHRM416 Process payroll

BSB50120 Diploma of Business

12 Units 5 Core Units 7 Electives
  • 2 elective units must be selected from Group A
  • for the remaining 5 elective units: up to 5 units may be selected from Groups A and B

Core Units

BSBCRT511 Develop critical thinking in others
BSBFIN501 Manage budgets and financial plans
BSBOPS501 Manage business resources
BSBSUS511 Develop workplace policies and procedures for sustainability
BSBXCM501 Lead communication in the workplace

Elective Units

Group A – Business Operations
Choose any 2 of the following

BSBFIN601 Manage organisational finances
BSBHRM525 Manage recruitment and onboarding
BSBOPS502 Manage business operational plans
BSBOPS503 Develop administrative systems
BSBOPS504 Manage business risk
BSBOPS601 Develop and implement business plans
BSBPMG430 Undertake project work
BSBPMG530 Manage project scope
BSBSTR503 Develop organisational policy
BSBSTR603 Develop business continuity plans
BSBSUS601 Lead corporate social responsibility
BSBTWK503 Manage meetings
Group B – Leadership
BSBHRM412 Support employee and industrial relations
BSBHRM521 Facilitate performance development processes
BSBLDR521 Lead the development of diverse workforces
BSBLDR522 Manage people performance
BSBLDR523 Lead and manage effective workplace relationships
BSBPEF501 Manage personal and professional development
BSBTWK501 Lead diversity and inclusion
BSBTWK502 Manage team effectiveness
Group C – Organisational Development
BSBCRT412 Articulate, present and debate ideas
BSBCRT512 Originate and develop concepts
BSBCRT611 Apply critical thinking for complex problem solving
BSBHRM531 Coordinate health and wellness programs
BSBLDR601 Lead and manage organisational change
BSBPEF401 Manage personal health and wellbeing
BSBPEF502 Develop and use emotional intelligence
BSBSTR501 Establish innovative work environments
BSBSTR502 Facilitate continuous improvement
BSBSTR601 Manage innovation and continuous improvement
BSBSUS412 Develop and implement workplace sustainability plans
BSBTWK601 Develop and maintain strategic business networks
Group E – Business Development
BSBMKG541 Identify and evaluate marketing opportunities
BSBMKG546 Develop social media engagement plans
BSBMKG548 Forecast international market and business needs
BSBMKG549 Profile and analyse consumer behaviour for international markets
BSBOPS404 Implement customer service strategies
BSBOPS505 Manage organisational customer service
BSBTWK401 Build and maintain business relationships
Group F – Digital and Data
BSBTEC403 Apply digital solutions to work processes
Group G – Records and Information Management
BSBINS501 Implement information and knowledge management systems
BSBINS601 Manage knowledge and information
Group H – Procurement
BSBPMG537 Manage project procurement

BSB60120 Advanced Diploma of Business

10 Units 5 Core Units 5 Electives
  • 3 elective units must be selected from Group A
  • for the remaining 2 elective units: up to 2 units may be selected from Groups A and B

Core Units

BSBCRT611 Apply critical thinking for complex problem solving
BSBFIN601 Manage organisational finances
BSBOPS601 Develop and implement business plans
BSBSUS601 Lead corporate social responsibility
BSBTEC601 Review organisational digital strategy

Elective Units

Group A
BSBHRM614 Contribute to strategic workforce planning
BSBINS601 Manage knowledge and information
BSBLDR601 Lead and manage organisational change
BSBSTR601 Manage innovation and continuous improvement
BSBSTR602 Develop organisational strategies
Group B
BSBAUD601 Establish and manage compliance management systems
BSBCMM511 Communicate with influence
BSBFIN501 Manage budgets and financial plans
BSBHRM522 Manage employee and industrial relations
BSBHRM613 Contribute to the development of learning and development strategies
BSBOPS504 Manage business risk
BSBOPS505 Manage organisational customer service
BSBPEF501 Manage personal and professional development
BSBPMG530 Manage project scope
BSBPMG634 Facilitate stakeholder engagement
BSBSTR801 Lead innovative thinking and practice
BSBSUS511 Develop workplace policies and procedures for sustainability

BSB30115 Certificate III in Business

12 Units 1 Core Unit 11 Electives

Core Unit

BSBWHS302 Apply knowledge of WHS legislation in the workplace

Elective Units

Choose any 11 of the following:

BSBADM311 Maintain business resources
BSBCMM301 Process customer complaints
BSBCUS301 Deliver and monitor a service to customers
BSBDIV301 Work effectively with diversity
BSBFLM303 Contribute to effective workplace relationships
BSBFLM311 Support a workplace learning environment
BSBFLM312 Contribute to team effectiveness
BSBWRT301 Write simple documents
BSBITU313 Design and produce digital text documents
BSBITU315 Purchase goods and services online
BSBITU306 Design and produce business documents
BSBITU309 Produce desk top published documents
BSBITU312 Create electronic presentations
BSBITU314 Produce spreadsheets
BSBWOR301 Organise personal work priorities and development
BSBWHS303 Participate in WHS hazard identification, risk assessment and risk control
BSBWOR203 Work effectively with others
BSBPRO301 Recommend products and services

You may also choose one other Certificate II or Certificate IV unit

BSB20115 Certificate II in Business

12 Units 1 Core Unit 11 Electives

Core Unit

BSBWHS201 Contribute to health and safety of self and others

Elective Units

Choose any 11 of the following:

BSBCUS201 Deliver a service to customers
BSBIND201 Work effectively in a business environment
BSBINM201 Process and maintain workplace information
BSBCMM201 Communicate in the workplace
BSBITU211 Produce digital text documents
BSBITU212 Create and use spread sheets
BSBITU213 Use digital technologies to communicate remotely
BSBSUS201 Participate in environmentally sustainable work practices
BSBWOR202 Organise and complete daily work activities
BSBWOR203 Work effectively with others
BSBWOR204 Use business technology
FNSACC311 Process financial transactions and extract interim reports

You may also choose up to two other Certificate III units from our catalogue

BSB40215 Certificate IV in Business

10 Units 1 Core Unit 9 Electives

Core Unit

BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements (core)

Elective Units

Any nine of the following:

BSBADM405 Organise meetings
BSBCMM401 Make a presentation
BSBCUS401 Coordinate implementation of customer service strategies
BSBCUS402 Address customer needs
BSBCUS403 Implement customer service standards
BSBINN301 Promote innovation in a team environment
BSBFIA412 Report on financial activity
BSBITU401 Design and develop complex text documents
BSBITU402 Develop and use complex spread sheets
BSBLED401 Develop teams and individuals
BSBMKG413 Promote products and services
BSBMKG414 Undertake marketing activities
BSBPMG522 Undertake project work
BSBREL401 Establish networks
BSBRES411 Analyse and present research information
BSBRSK401 Identify risk and apply risk management processes
BSBWRT401 Write complex documents
BSBSUS401 Implement and monitor environmentally sustainable work practices

You may also choose one other Certificate III or Diploma unit

BSB30415 Certificate III in Business Administration

12 Units 2 Core Units 11 Electives

Core Units

BSBITU307 Develop keyboarding speed and accuracy
BSBWHS201 Contribute to health and safety of self and others

Elective Units

Choose at least seven from Group A and then a further four from Group A or B:

Group A
BSBADM307 Organise schedules
BSBFIA302 Process payroll
BSBFIA304 Maintain a general ledger
BSBITU312 Create electronic presentations
BSBITU313 Design and produce digital text documents
BSBITU314 Produce spread sheets
BSBITU306 Design and produce business documents
BSBITU309 Produce desktop published documents
BSBWRT301 Write simple documents
 
Group B
BSBADM302 Produce texts from notes
BSBADM311 Maintain business resources
BSBDIV301 Work effectively with diversity
BSBCMM301 Process customer complaints
BSBCUS301 Deliver and monitor a service to customers
BSBITU315 Purchase goods and services online
BSBSUS201 Participate in environmentally sustainable work practices
BSBPRO301 Recommend products and services
BSBWOR204 Use business technology
BSBWOR301 Organise personal work priorities and development
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

BSB40515 Certificate IV in Business Administration

10 Units 0 Core Units 10 Electives

Elective Units

Choose at least five from Group A and then five from Group B

Group A
BSBADM405 Organise meetings
BSBFIA401 Prepare financial reports
BSBITU401 Design and develop complex text documents
BSBITU402 Develop and use complex spread sheets
BSBITU404 Produce complex desktop published documents
BSBWRT401 Write complex documents
 
Group B
BSBADM407 Administer projects
BSBCMM401 Make a presentation
BSBCUS401 Coordinate implementation of customer service strategies
BSBCUS402 Address customer needs
BSBFIA412 Report on financial activity
BSBINN301 Promote innovation in a team environment
BSBLED401 Develop teams and individuals
BSBREL401 Establish networks
BSBRES411 Analyse and present research information
BSBRSK401 Identify risk and apply risk management processes
BSBITU404 Produce complex desktop published documents
FNSSAM401 Sell financial products and services
BSBMKG413 Promote products and services
BSBMKG414 Undertake marketing activities
BSBSUS401 Implement and monitor environmentally sustainable work practices
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

BSB50215 Diploma of Business

8 Units 0 Core Units 8 Electives

Elective Units

Choose 8 electives as per the following packaging rules:

  • 6 elective units must be selected from the list below, with no more than 3 from any one group
  • 2 elective units may be selected from any of RTO Works resources at Certificate IV level and above.
Group A
BSBADV507 Develop a media plan
BSBADV509 Create mass print media advertisements
BSBADV510 Create mass electronic media advertisements
BSBMKG523 Design and develop an integrated marketing communication plan
BSBWRT501 Write persuasive copy
 
Group B
BSBADM502 Manage meetings
BSBADM503 Plan and manage conferences
BSBADM504 Plan and implement administrative systems
BSBADM506 Manage business document design and development
 
Group C
BSBHRM501 Manage human resources services
BSBHRM506 Manage recruitment, selection and induction processes
BSBHRM513 Manage workforce planning
BSBHRM509 Manage rehabilitation or return-to-work programs
BSBLED502 Manage programs that promote personal effectiveness
 
Group D
BSBMKG501 Identify and evaluate marketing opportunities
BSBMKG502 Establish and adjust the marketing mix
BSBMKG506 Plan market research
BSBMKG507 Interpret market trends and developments
BSBMKG514 Implement and monitor marketing activities
BSBMKG515 Conduct a marketing audit
BSBPUB501 Manage the public relations publication process
BSBPUB502 Develop and manage complex public relations campaigns
BSBPUB503 Manage fundraising and sponsorship activities
BSBPUB504 Develop and implement crisis management plans
 
Group E
BSBINM501 Manage an information or knowledge management system
BSBINN501 Establish systems that support innovation
BSBMGT403 Implement continuous improvement
BSBRSK501 Manage risk
BSBPMG522 Undertake project work
BSBSUS501 Develop workplace policy and procedures for sustainability
BSBWOR501 Manage personal work priorities and professional development
BSBINN502 Build and sustain an innovative work environment

BSB60215 Advanced Diploma of Business (8 electives)

8 Units 0 Core Units 8 Electives

Elective Units

Choose 8 electives as per the following packaging rules:

  • 6 elective units must be selected from the list below, with no more than 3 from any one group
  • 2 elective units may be selected from any of RTO Works resources at Diploma level and above
Group A
BSBADV602 Develop an advertising campaign
BSBADV604 Execute an advertising campaign
 
Group B
BSBHRM602 Manage human resources strategic planning
BSBINN601 Lead and manage organisational change
BSBMGT615 Contribute to organisation development
BSBINM601 Manage knowledge and information
 
Group C
BSBMKG603 Manage the marketing process
BSBMKG605 Evaluate international marketing opportunities
BSBMKG607 Manage market research
BSBMKG608 Develop organisational marketing objectives
BSBMKG609 Develop a marketing plan
 
Group D
BSBFIM601 Manage finances
BSBINM601 Manage knowledge and information
BSBSUS501 Develop workplace policy and procedures for sustainability